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13. Your rights regarding your Personal Information

Under the Data Protection law, you have a number of rights with respect to your personal information, which are:

    • Correcting your Information

You are entitled to have your personal information updated to ensure it is up to date and accurate. In order to maintain the accuracy of the information we hold, you can update your personal details through your ‘My Account’ page or by sending us an email to support@findmypast.com.

    • Withdrawing Consent

You have the right to withdraw your consent to any processing that is currently being done under your consent, such as marketing. Consent can be withdrawn by updating your preferences in the email preference centre or through ‘My Account’. You can also email to support@findmypast.com.

    • Obtaining a copy of your Information

You have the right to receive a copy of the personal information we hold about you. You can do this by contacting support@findmypast.com from the email address attached to your account, providing the full name attached to your account.

    • Deleting your information

You can request that we delete personal information in certain circumstances. These will be specific to each case. You can do this by contacting support@findmypast.com from the email address attached to your account, providing the full name attached to your account.

    • Data Portability

You have the right to ask us to transfer the personal information that you have given us to another controller.

    • Restricting Processing

You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy or we no longer need to hold your data but you have requested its retention by us to aid you in a legal matter. You can do this by contacting support@findmypast.com from the email address attached to your account, providing the full name attached to your account.

    • Right to object to Processing

You have the right to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc. (also known as profiling).

You can action any of these rights by contacting our Customer Support Team or by contacting us by email at dataprotectionofficer@findmypast.com or by post to Data Protection Officer, Findmypast, Clerk’s Court, 18-20 Farringdon Lane, London EC1R 3AU.

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