Findmypast has created a single experience for our US customers in a move that aims to deliver a more focused, efficient, and comprehensive service to US family historians.
Former Gold/Silver Mocavo subscribers: Your existing subscription should now be migrated to Findmypast and when this expires, you will be given an additional 90 days to enjoy Findmypast. You can be assured that your payments will remain unchanged for your current subscription. If you hold a Findmypast subscription too, we will make the necessary adjustments to your two accounts.
Former Mocavo Non-Subscribers (Basic): We have either merged your account with your Findmypast profile, or created a new one if you were not registered with Findmypast. If you have a Findmypast subscription, this will continue without any disruption. We will also gave you 30 days' free access to Findmypast.
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If you did not export your tree, we emailed it to you so you can add it to your Findmypast account.","spans":[{"start":78,"end":101,"type":"hyperlink","data":{"link_type":"Web","url":"https://tree.findmypast.com/trees/import#/trees/import"}}]}]},{"__typename":"PrismicPageBody1AccordionFields","title":"Is my log in information (email and password) the same?","text":[{"type":"paragraph","text":"Your email address remains the same. If you haven't already, for your security, you should reset your password.","spans":[{"start":91,"end":110,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.findmypast.com/account/forgotpassword"}}]}]},{"__typename":"PrismicPageBody1AccordionFields","title":"Is my Findmypast subscription automatically active?","text":[{"type":"paragraph","text":"We've migrated all accounts from Mocavo to Findmypast, and added the appropriate subscriptions to your account. Your subscription level should match that which you previously had with Mocavo. In addition to this, for the inconvenience we extended your Mocavo subscription by 90 days to welcome you to Findmypast.","spans":[]}]},{"__typename":"PrismicPageBody1AccordionFields","title":"Where can I find Mocavo's records?","text":[{"type":"paragraph","text":"Mocavo records are now available on Findmypast. Visit the A-Z of records and type in the collection you're looking for.","spans":[{"start":58,"end":72,"type":"hyperlink","data":{"link_type":"Web","url":"https://search.findmypast.com/historical-records"}}]}]},{"__typename":"PrismicPageBody1AccordionFields","title":"What will the cost be once my current subscription comes to an end?","text":[{"type":"paragraph","text":"Your subscription will renew at Findmypast subscription prices.","spans":[{"start":32,"end":55,"type":"hyperlink","data":{"link_type":"Web","url":"https://www.findmypast.com/subscribe"}}]}]},{"__typename":"PrismicPageBody1AccordionFields","title":"What if I prefer not to participate in this transition?","text":[{"type":"paragraph","text":"If you prefer not to continue your subscription, you can opt-out of auto-renewal in your account, and no further payments will be taken. Your access remains until your pre-existing renewal date.","spans":[]}]},{"__typename":"PrismicPageBody1AccordionFields","title":"Are records that were free on Mocavo still free on Findmypast?","text":[{"type":"paragraph","text":"Yes, any records that were previously freely available on Mocavo, will remain so on Findmypast for the foreseeable future.","spans":[]}]}]},{"__typename":"PrismicPageBody1SimpleSearch","type":"simple-search","primary":{"__typename":"PrismicPageBody1SimpleSearchPrimary","backgroundColour":"aqua50","heading":"Start searching for relatives now","text":[{"type":"paragraph","text":"Just add a few details to see your family's records at your fingertips.","spans":[]}],"searchType":"Person","searchRegion":null,"searchCategory":null,"searchSubcategory":null,"searchRecordset":null,"ctaEvent":null,"ctaEventCategory":null,"ctaEventAction":null,"ctaEventLabel":null}}],"body2":null}},"TrustpilotTrustScore:5192aa1b00006400052c1df9":{"__typename":"TrustpilotTrustScore","id":"5192aa1b00006400052c1df9","trustScore":3.7},"PrismicMeta:YZt30xMAAKsH-lxo":{"__typename":"PrismicMeta","id":"YZt30xMAAKsH-lxo","alternateLanguages":[]}},"pathname":"/page/mocavo","publicPath":"/titan/dist/","browser":{"isBot":true}}
