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  1. Findmypast Help
  2. Subscriptions and payments
  3. Findmypast free trials

How do I cancel a free trial on Findmypast?

During your 14-day Findmypast free trial, you can quickly and easily opt-out of it becoming a paid subscription.

Within 2 days of the free trial expiry date: 

  1. Visit the My subscription page when logged into your account
  2. At the end of the page, select the ‘Turn off auto-renew’ button
  3. You’ll be taken to a page asking if you’re sure you want to turn off auto-renew
  4. Once you confirm you wish to turn auto-renew off, you will receive an email showing these changes to your account details

auto_renew_off.png

auto-renew-off.png

After you opt-out of auto-renew, you’ll still have free access for the remainder of the 14-day trial period and your card will not be charged for the value of your chosen membership when the trial ends.

If you have problems cancelling your free trial, please contact our customer support team.

Useful links

My subscription on Findmypast UK
My subscription on Findmypast United States & Canada
My subscription on Findmypast Australia & New Zealand
My subscription on Findmypast Ireland

Contact customer support on Findmypast UK
Contact customer support on Findmypast United States & Canada
Contact customer support on Findmypast Australia & New Zealand
Contact customer support on Findmypast Ireland

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