What information does FMP hold about me?

Answer:

Information we collect about you

When you register on our website or place and order, we collect your name and email address. This allows us to process your registration, fulfil your order and send you important service messages. 

Sometimes we may ask you to provide other contact details, such as phone number or address, to carry out our surveys. You will always be given the option to withhold these contact details at the time you complete the survey.  

We do collect some information from cookies, pixels and similar software, which allows us to understand how you arrive on our websites, how you use and navigate around them, and how you interact with our email. This information is used to improve our services and communication. We obtain some information from Google Analytics and Facebook. The Facebook information provided is limited to your email address and only that which you have previously agreed with Facebook that they can share. 

Information you provide to us  

If you create a family tree or create content on the website, we also collect information, which may include personal information about you and other people (for example, names and birthdays of people in your family). You must ensure, if you provide personal information about people in your family who are living and not deceased, that you have the consent from the relevant individual to include that personal information on the website.

We do not collect sensitive information (also known as special categories of information) about you except when you specifically knowingly provide it and have consented to this. Examples are adding your religious beliefs to a family tree.


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