- Home
- Help
- Frequently asked questions
- How do I unsubscribe from Findmypast emails?
Frequently asked questions
Current popular questions
- How can I take a Free Trial?
- Where can I find a list of all records?
- How do I search by maiden name?
- How do I unsubscribe from Findmypast emails?
- Where can I see a history of records I have viewed?
- What is the 1939 Register?
- How can I find out more information about the 1939 Register?
- How to search for children from a marriage ?
- Can I order a paper copy of a birth (or marriage or death) certificate?
- Pages not displaying correctly
- How can I search a census by reference?
- How do I search for marriages?
- Do you offer access for schools / libraries
Getting started with your Family History research
- I've registered with Findmypast, now what do I do?
- I can't seem to go any further back in my family history
- Getting Started with your Family History
Subscription and payment information
- How much does a subscription cost?
- How much are PayAsYouGo credits?
- How can I pay?
- How do I cancel my continuous subscription?
- How do I update my card details for my next subscription payment ?
- Why do you need my credit/ debit card details for a free trial?
- How does your payment appear on my credit/debit card statement?
- I have a voucher / code - how can I use that?
- I’m not currently using continuous / auto-renew membership. How do I opt-in?
- Where can I see my previous payments?
- Do you provide a secure server for credit and debit card transactions?
- How do I get a refund of my payment?
- How do I cancel my free trial?
The 1939 Register
- What is the 1939 Register?
- How can I access the 1939 Register & how much does it cost?
- Can I unlock a 1939 Register household with my subscription?
- Why is the 1939 Register so significant?
- How was the 1939 Register compiled?
- What were the records within the 1939 Register originally used for?
- What information is listed in the 1939 Register?
- How can I find more information about the 1939 Register?
- Does it include every individual in the UK in 1939?
- What if I notice an officially closed record in the 1939 Register that I believe should be open?
- Why are some records in the 1939 Register officially closed?
- How can I provide proof of death to request the opening of a record?
- I’m not a subscriber to FMP, how can I request the opening of an officially closed record?
- What is the difference between the 1939 Register and a census?
- Why can't I find the person I’m looking for?
- Why can't I find the street I'm looking for?
- Why don't Findmypast cross reference?
- If an entry in the household is closed, how do we know the name to submit evidence?
- How does the transcription process work ?
- Open & Closed record - can you summarise this for me ?
- What is the significance of The National Archives reference number?
- Where are the records for Scotland and Northern Ireland?
- Changes In Name
Family Tree
- Getting started building your family tree
- Can I search other trees on Findmypast and share mine with other people?
- Can I make a copy of my tree/ export a gedcom file?
- I already have a gedcom/ digital copy of my family tree - can I upload it to Findmypast?
- How do I change the name of the family tree that I have created?
- How do I add photos to my tree?
- Viewing your family tree
- Can I add living relatives to my tree?
- How do I print my tree
- Delete a relative in the tree
- How can I delete my family tree?
Records
- How do I start ?
- What records do you have available ?
- How do I search the records?
- Viewing records
- I can't find a record I am looking for ?
- How can I search a census by address?
- Is there a list of site records?
- Is there more information available for the Napoleonic Wars?
- How do I save or print part of a newspaper page/ article?
- Can I search the census using other family members
- Can I search newspapers by years ?
- Can I search using parent names?
- Records - how do you count these?
My Account Details
- I've forgotten my password
- I have a new email address - how do I update my account details?
- How do I unsubscribe from Findmypast emails?
- I want to delete my Findmypast account
Hints on your Family Tree
Contact Findmypast
Britain and World Subscribers
- I want to stay on my current Britain or World subscription. Can I continue on my current package?
- I have a monthly Britain subscription. What are my options if I want to upgrade to a new package?
- I have an annual Britain subscription. What are my options if I want to upgrade to a new package?
- I have a monthly World subscription. What are my options if I want to upgrade to a new package?
- Is there a loyalty discount if I renew my annual Britain or World subscription?
- Will you remind me of my options before my subscription expires?
- Apart from the 1939 Register in Plus and Pro, what are the benefits of the new subscription packages?
- Why are you introducing new packages?
How do I unsubscribe from Findmypast emails?
Answer:
|
You have complete control to unsubscribe from future emails. Just follow these simple steps:
|
That's it! Your preferences will be updated and you'll no longer receive newsletters, marketing emails and promotions from Findmypast. You may still receive occasional service emails which are essential to your Findmypast membership.
If you would prefer us to completely remove your details from our database, please contact our Customer Support team by clicking here and add the word DELETE in the subject line.
Our Customer Support Team will email you personally to let you know when your details have been removed.
Search FAQ's for more answers
If this doesn't answer your question, enter a search term below and click 'Search'.