Contact us

Enquiries

Findmypast.com
38-41 Fourth Floor
Broadgate Court
199 Bishopsgate
London
EC2M 3TY
England

Email: info@findmypast.com

Telephone:
UK: 020 3326 6300
International: +44 20 3326 6300
USA: 1-866-279-4013

Office opening hours:
9:00-18:00 GMT (Monday-Friday)
9:00-17:30 GMT (Saturday)

Please note: We are experiencing a much higher than usual number of queries at the moment which has unfortunately resulted in a backlog. We are endeavouring to clear this as soon as possible and do thank you for your patience at this time.

Please be rest assured, all queries will be responded to as quickly as we possibly can. Perhaps you can find the answer to your question in our help & advice section.

Finding a faster answer

If you have a query, you will probably find the answer in our extensive help & advice section. Use this section for a faster answer.

If the answer to your query isn't in our help & advice, please email our Customer Support team: info@findmypast.com

We endeavour to answer all email queries within two working days, and always aim to be faster.

Please note: findmypast.com does not undertake paid family history research, and is unable to perform searches on your behalf.

Passwords
If you have forgotten your password, please go to the forgotten password page.

Press and media enquiries
If you are a member of the press or broadcast media, please email:
findmypast.com@lansons.com

Marketing enquiries
To contact our Marketing department, please email: marketing@findmypast.com

Recruitment enquiries
For Recruitment enquiries please email: recruitment@findmypast.com

Case studies
If you'd like to share your research successes and would be pleased to have everyone read your story, drop us an email to: casestudies@findmypast.com

If you would like to advertise on this website, please contact:

AD2ONE Group
246 Westminster Bridge Road
London
SE1 7PT
Email: jpike@ad2onegroup.com

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